Refund policy

Return Policy:

At Exotic Aromas, we are dedicated to creating unique products that hold special meaning. Each item is crafted with care and attention, and we hope you cherish your purchase as much as we enjoyed making it for you.

If you are not satisfied with your purchase and wish to return or exchange it, please contact our Customer Care team via WhatsApp at +94726164229. We are here to assist you and will strive to resolve any issues.

To cancel your order, please notify us within 24 hours.

Please note that items must be returned in their original packaging to qualify for a return. Unpacked items cannot be accepted under any circumstances. Our Change of Mind policy applies only within 24 hours of purchase.

Refund Policy:

Refunds will be processed through the original payment method or as a credit voucher. Credit vouchers can be used within one month from the date of issue.